Meltaway · Legal

Privacy Policy

Effective date: 12 November 2026 · Version: 1.0

This policy explains how your personal data is handled when you play the Meltaway mobile game (the "Game") and visit this website. In short: Meltaway has no accounts and the Game has no server; your progress stays on your phone. Ads are served by Google AdMob, and purchases are handled by Google Play or the App Store together with RevenueCat. We set out below exactly what these providers process.

1. Data controller

Meltaway is developed and published by Aryber Teknoloji Limited Şirketi ("we"). We are the data controller for your personal data.

  • Address: Esenyalı Mah. Yanyol Cad. Varyap Plaza No: 61 İç Kapı No: 247, Pendik / İstanbul, Türkiye
  • Email: destek@aryber.com

2. Summary

  • There is no account. We never ask for your name, email address, phone number or a password.
  • Game data stays on your phone. Your levels, gold and settings are not sent to us.
  • Ads are served by Google AdMob. AdMob processes device data such as the advertising ID. In the European Economic Area, the United Kingdom and Switzerland, and in the relevant US states, you are asked for your choice before ads are shown.
  • Google Play or the App Store takes the payment; we never see your card or bank details. RevenueCat verifies the purchase.
  • We do not sell your data. You can change your choices in the Game's Settings and in your device settings (section 7).

3. What data is processed, and by whom

3.1 Game data that stays on your phone

Level progress, stars, gold and lives, the pictures you rescued to the Shelter, a record of the items you bought, and settings (sound, haptics, language). This data is stored only on your device, is never sent to us and is deleted when you delete the app. There is no cloud backup.

3.2 Ads: Google AdMob

The Game uses Google's advertising software (Google Mobile Ads SDK). Through it, Google processes:

  • IP address: to estimate your approximate location.
  • Device identifiers: the advertising ID on Android; on iPhone and iPad, the advertising identifier (IDFA) only if you allow tracking.
  • App interactions: ad impressions and taps.
  • Diagnostics: crash logs and performance information.
  • Device and app information: device model, operating system version, language and app version.

Purposes: serving and measuring ads, personalising ads where you have agreed to it, analytics and fraud prevention. Ad content is limited to ads suitable for a general audience. Google processes this data under its own policy: Google Privacy Policy and how Google uses information from sites or apps that use its services.

3.3 Purchases: Google Play, the App Store and RevenueCat

Payments for in-game items are taken by Google Play or the Apple App Store; we never see your payment details. To verify that a purchase is genuine and add the item to the Game, RevenueCat processes: the store's purchase receipt, transaction and product identifiers, the time of purchase, a random user identifier generated by the app, and device and app information (operating system, app version, store country). RevenueCat does this on our behalf as a data processor: RevenueCat Privacy Policy.

3.4 Consent and tracking choices

Your answer to Google's consent message is stored on your device and attached to ad requests. Tracking permission on iPhone and iPad is managed by Apple; we never see your answer.

3.5 Support emails

When you write to us, your email address and message are processed to answer your request.

3.6 This website

When you open this site, the hosting server logs your IP address, browser information and the time of the request in order to serve the site securely. The site uses only the cookies it needs to work; if analytics or advertising cookies are ever added, we will ask for your consent through the cookie banner first.

4. Legal bases

  • Verifying purchases and delivering items: performance of a contract (GDPR Art. 6(1)(b); KVKK Art. 5/2-c).
  • Serving and measuring ads, preventing fraud and serving this website securely: legitimate interests (GDPR Art. 6(1)(f); KVKK Art. 5/2-f).
  • Personalised ads and use of the advertising ID where consent is asked for: your consent (GDPR Art. 6(1)(a); KVKK Art. 5/1). You can withdraw it at any time.
  • Answering support requests: legitimate interests (GDPR Art. 6(1)(f); KVKK Art. 5/2-f).
  • Tax and bookkeeping obligations: legal obligation (GDPR Art. 6(1)(c); KVKK Art. 5/2-a, ç).

5. Who we share data with

  • Google: for AdMob ads and Google Play purchases (sections 3.2 and 3.3).
  • Apple: for App Store purchases and tracking permission.
  • RevenueCat (processor): to verify purchases.
  • Hosting provider (processor): to serve this website.
  • Competent public authorities: data required by law; as a legal obligation.

These providers' servers may be located outside your country, including in the United States. Transfers abroad are made with safeguards that comply with KVKK Art. 9 and, for users in Europe, with the GDPR's transfer rules.

6. Retention

  • Game data on your phone: until you delete the app.
  • Google's advertising data: for the periods stated in Google's policy.
  • Purchase records at RevenueCat: for as long as we provide the service and for the period required by tax and commercial law.
  • Support emails: for as long as needed to resolve the request and meet any legal obligations.
  • Website server logs: for the short period needed for security.

7. Your choices

  • Ad consent: where consent is required, a "Privacy options" row appears in the Game's Settings; change your choice there.
  • iPhone and iPad: turn tracking on or off under Settings → Privacy & Security → Tracking.
  • Android: delete or reset your advertising ID under your device's Settings → Google → Ads.
  • Ad-Free Pack: removes forced ads; rewarded ads are always optional.
  • Deletion: deleting the app deletes all Game data on your phone.

8. Children

Meltaway is designed for players aged 13 and over. We do not knowingly collect personal data from children under 13, and the Game's ads are limited to content suitable for a general audience. If you believe a child under 13 has had their data processed, write to destek@aryber.com.

9. Security

Connections from the Game and the site are encrypted with HTTPS. Because Game data is not kept on a server of ours, we hold no copy of it. In the event of a data breach we notify the Turkish Personal Data Protection Board and the people affected as required by KVKK Art. 12, and the competent authorities as required by the GDPR.

10. Your rights

If you are in the European Economic Area, the United Kingdom or Switzerland, you have the right under the GDPR to access, rectify and erase your data, to restrict or object to its processing, to data portability, and to withdraw consent at any time; you may also lodge a complaint with the data protection authority in your country. Under Turkish law (KVKK Art. 11) you have the right to learn whether your data is processed, to request information about it, to learn the purpose of processing and the third parties it is transferred to, to request its correction or deletion and notification of this to those third parties, to object to a result produced solely by automated processing, and to claim compensation for damage.

Send requests to destek@aryber.com; we answer within 30 days. Because there is no account, we cannot recognise you on our own; including the order number the store gave you speeds up a request about a purchase.

11. Changes

If we change this policy we update the effective date, and we announce significant changes in the next version of the Game and on this site.

Questions: destek@aryber.com